James Carbary

Founder at Sweet Fish Media

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3 Ways Our Service Sucks (and How We’re Fixing It)

James Carbary

Founder at Sweet Fish Media

Full Profile »

B2B Growth is a daily podcast dedicated to helping B2B marketing leaders achieve explosive growth. Each episode features an interview with a B2B marketing executive or thought leader, discussing topics like B2B marketing strategy, account-based marketing (ABM), content marketing, marketing technology (MarTech), B2B strategic partnerships, aligning marketing with sales, social media, content creation, and promotion, leadership, buyer personas, agile marketing, and more.

In this episode, James & Logan share 3 specific areas we’re making changes to improve our service as a podcast agency.

No one likes to hear criticism, but it’s what you do with that feedback that can greatly change your trajectory. We’re taking some recent feedback to heart & making steps to improve & grow.

When you have a system for addressing broken processes, you set yourself up for better success in the future by learning from your shortcomings instead of accepting the status quo or chalking it up to a “high maintenance” customer.

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