The A-Ha Moment for Customers and Employees

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In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, explains the value and importance of understanding the a-ha moment related to your business and the problem you solve and shares a few specific examples.

Listen to more CX conversations on Ethan’s podcast, The Customer Experience Podcast by clicking through one of the following links to your favorite podcast player:

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