James Carbary

Founder at Sweet Fish Media

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Creating Delight to Keep Customers for Life

James Carbary

Founder at Sweet Fish Media

Full Profile »

B2B Growth is a daily podcast dedicated to helping B2B marketing leaders achieve explosive growth. Each episode features an interview with a B2B marketing executive or thought leader, discussing topics like B2B marketing strategy, account-based marketing (ABM), content marketing, marketing technology (MarTech), B2B strategic partnerships, aligning marketing with sales, social media, content creation and promotion, leadership, buyer personas, agile marketing, and more.

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Jordan Olivero, Director of Customer Success at Swimlane about transforming the customer journey, getting personal with video, doing the unscalable, and managing customer handoffs.

Never miss an episode of Ethan’s podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player:

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Thanks to a partnership with Outreach and Sales Hacker our friend Scott Ingram is making the live stream of his Sales Success Summit available for free.

This event on October 14th and 15th features 13 presentations and 5 panels ALL presented by top performing B2B sales practitioners.

Check it out and register at top1.fm/live

You can find this interview, and many more, by subscribing to the B2B Growth Show on iTunes. If you don’t use iTunes, you can listen to every episode by clicking here.

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