Now Brands Talk: Conversations with CX Leaders is a show for anyone who rejects the status quo in customer experience. Our core belief is that brands are only as good as the interactions they have with customers. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where a customer interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing CX leader about connecting customers with the brands they love. Join our conversation!
"This series is interesting because it "flips the script" in a way. It lets brands have a direct voice to their consumer. I'm a big fan of how genuine these conversations are. Ruth does a great job hosting and keeping the discussion fun and focused. Looking forward to new episodes!"