Soft skills are harder than you may think.
Communication in business — aka, soft skills — is where we mostly get it wrong.
In this #Growth episode of The Manufacturing Show, Todd chats with Dr. Rick Brinkman about how and why the words we say often are misinterpreted in business.
- The best formats for clear communication in business
- Why people are apt to misinterpreting communication over certain channels
- How social blending can help us deal with difficult people or situations in business