In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Sarah Toms, cofounder and Executive Director of Wharton Interactive and coauthor of The Customer Centricity Playbook about focusing on customer lifetime value to know how to invest in your customers.
In this episode we talk to Camille Beatty Falor, Vice President of Sales at eventcore.
On this #ABM episode, co-host Kris Rudeegraap gives 5 ways you can use your ABM platform to trigger direct mail actions.
In this episode we talk to Shawn McKee, VP of Marketing at WebPT.
We invited Elliot Manson, Assistant Director of Analytics & Advertising at Keo Marketing, to discuss using paid media channels.
In this episode we talk to Randy Ksar, Senior Social Media Manager at 8×8 & Host of Communications. Transformed. podcast.
In this episode we talk to Sam Feldotto, Head of Sales & Growth at SalesReply.
In this episode we talk to Sangram Vajre, Co-founder at Terminus.
In this episode we talk to Sharon Thompson, VP of Marketing at Signal Sciences & Brendon Macaraeg, Senior Director of Product Marketing at Signal Sciences.
In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Michael Redbord, GM of ServiceHub at HubSpot about owning bad experiences, unlocking the value of social proof, humanizing your service, and improving customer experience.